Continuous Improvement Analysis 
LEAN Six Sigma Green Belt Certification
*** Compressed classroom time ***
*** Maximum coaching time by instructor ***
Location: Massey Business Center, Belmont University, Lab 314
Time: 8:00 am to 4:30 pm
Day Class Dates :TBD
Call about scheduled classes: 615.460.5554
Fee: $3,000
Course Description
Continuous Improvement Analysis (Six Sigma Green Belt) – 3 hours undergraduate credit in the College of Liberal Arts, $3000. This course teaches the principles of Six Sigma emphasizing the creation of the charter, researching the voice of the customer, measuring the status quo of a process, LEAN improvement solutions (streamlining work flows, differentiating value-added from non value-added work, one-piece flow, mistake-proofing, etc.) and how to control or sustain the gains. Because this course requires the student to complete a project, the instructor includes one-on-one coaching both in the classroom and on the clients’ site to ensure maximum transference of knowledge. Once students have completed this course they will have a Six Sigma Green Belt certification. Participants will be required to identify their project at the first call meeting. Prior to day classes, students are encouraged to contact instuctor Ms. Susan Jeffries at 615.566.9928 or sjeffries@quadrantonegroup.com or for evening classes; Mr. Bill Fisher at 404.316.1499 or bfisher@quadrantonegroup.com to discuss project selection.
Who should attend:
Individuals at all organizational levels regardless of particular industry
People who like or are assigned to assist black belts in their functional area
People who like or are assigned to work on projects part-time usually in a limited specific area
People who enjoy being directly involved in driving bottom line results
People who will lead process improvement projects not requiring complex data or statistical analyses
At the conclusion of the course you should have:
completed a project that results in material improvements, acquired skills and confidence to:
lead future small to medium scale projects
support Black Belt projects
the ability to assess the key metrics of your department
ensure the key metrics are accurately reporting
process behavior and performance and identify required improvements
Overview of Six Sigma (DMAIC)
Define
Data Collection and Data Analysis
Process Sigma
Value Stream Mapping
Identifying Causes of the Problem
Verifying Causes
Short overview of Applied Cause & Effect Analysis/Design of Experiments
Standardization
Process Monitoring
Overview of Lean Enterprise
Lean Solutions: 5s, FMEA, Autonomation (visual controls and mistake proofing),
Just-in-Time, Production Leveling, Mistake Proofing (Poka-Yoke)
Coaching on your project
Introduction to Minitab
Effective presentations to senior management
The program includes attendance in all 6 days of classroom training in order to take the certification exam. All students must complete a project certified by the instructor.There will be numerous times during the class devoted to coaching as you present your project and individual coaching between classes.
Course materials: Six Sigma and Minitab by Quentin Brook. QSB Publishing., 2nd edition 2006
Belmont University and the Quadrant One Group introduce the Lean Six Sigma Green Belt certification program. The program is directed by Susan Jeffries, a 20 plus year veteran of process improvement methodologies. Ms. Jeffries' strongest attribute is that she is a Six Sigma practitioner and brings overall business acumen to the classroom. She has completed 70+ Six Sigma projects in both service industries and manufacturing where 90% of the projects used Applied Cause and Effect Analysis ACE™ and achieved breakthrough results in increasing revenue, reducing costs and improving customer and employee satisfaction. Her clients include BellSouth, NuVox Communications, Shop at Home TV Network, First Trust Bank, Jackson Madison County General Hospital, HCA, Vanderbilt Childrens Hospital, 101st Airborne and TRW.
